Privacy
Privacy Policy
Effective date: March 12, 2026
Overview
This Privacy Policy explains how RateQueue collects, uses, and protects information when you use our website, dashboard, SDKs, API, and related services. By using RateQueue, you agree to the practices described here.
Information We Collect
We collect account information such as your email address and authentication details, billing and subscription information required to provide paid services, usage and operational metadata needed to run the service, and communications you send to us. We do not need your application payload data to provide the RateQueue control plane, and we do not market the product as a data-processing proxy for your underlying request content.
How We Use Information
We use information to provide and secure the service, authenticate users, process billing, monitor reliability, investigate abuse or failures, respond to support requests, and improve RateQueue. We may also use aggregated or de-identified operational information to understand product usage and infrastructure performance.
Infrastructure Providers
We may use trusted third-party providers for hosting, authentication, billing, analytics, support, and operational monitoring. These providers only receive information necessary to perform their services on our behalf.
Data Retention
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security or fraud prevention controls. Retention periods may vary depending on the type of information and the operational need.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system can be guaranteed perfectly secure, so you remain responsible for protecting your own credentials, API keys, and account access.
Your Choices
You may contact us to request account-related assistance, update certain information, or ask privacy questions. If you no longer want to use the service, you can stop using the platform and contact us regarding account closure or support needs.
Children
RateQueue is not directed to children, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with the revised effective date. Continued use of the service after changes take effect means you accept the updated policy.
Contact
If you have privacy questions, contact us at support@ratequeue.com.